I’ve had a Røde Stereo VideoMic Pro since December 2017. I’ve been absolutely delighted with it. This is not a microphone for interviews or blogging, no it’s forte is picking up ambient sound with “a wide stereo image with natural depth”. I use it when I’m out in the bush trying to get wildlife and scenic footage. So I was a little upset when it developed a problem and would only record sound on one channel. I decided to send it back to Røde, who are an Australian company, and see if it could be repaired. The customer service rep was straight onto the case and really helpful and because I’d registered for the ten year warranty they would take a look at it. After a few days I was sent an email saying that they’d fixed it and it was in the post. I was at this stage well impressed. But wait – more was to come. When the parcel from Røde turned up on my doorstep imagine my surprise when I opened it and found a brand new microphone. A great product backed with great service.